Testimonial Hajj and Umrah Tour Operator - Hajj and Umrah travel agent

Testimonial

Name : JAVED AKTAR MANSURI

Address : Jamal Chand & sons, 61, Chimna Butcher Street, Mumbai - 400003

Type of Package : Umrah

Total Pax : 5

Room Type : Quad

R. No. Makkah : 309

R. No. Madinah : 1101

Mobile: 9833896799

Email: jmansuri62@gmail.com

At Mumbai Office

How did you get to know about us?: Regular Customer

Recommended by

On enquiring did you receive all the information pertaining to :

A. Umrah Packages: Yes

B. Name & location of the Hotel in Makkah & madinah: Yes

C. Did our staff properly verify your passport & other relevant documents?: Yes

At Airport

How do you find guidance of our Staff in luggage handling & boarding at various Airports?

At Mumbai Airport: Excellent

At Jeddah Airport: Excellent

At Madinah Airport: Excellent

Did our staff offer assistance & guide you to board the bus? Yes

Conveyance

How do you find quality of the bus?

Airport to Makkah: Excellent

Madinah to Makkah: Excellent

Makkah to Madinah:

Hotel in Makkah

Did you get the room immediately? Yes

Quality of Room: Fair

Services, Cleanliness of Room: Fair

Quality of Hotel: Fair

Location of the Hotel: Excellent

Hotel in Madinah

Did you get the room immediately? Yes

Quality of Room: Excellent

Services, Cleanliness of Room: Good

Quality of Hotel: Good

Location of the Hotel: Fair

Food & Beverages

Quality of food served: Good

Quantity of food: Good

Variety of food: Excellent

Laundry

How did you find our laundry service? Excellent

Was the delivery from laundry on time? Yes

Would you like to name any member of our staff who has been co-operative or non co-operative with you:

Name of Staff : Co-operative

Name of Staff :

Evaluate overall performance & commitment of Al Khalid Tours & Tours: Excellent

Will you recommend our services to other relatives & friends Yes

Your Comments & Suggestion :
Kindly make the food & meals more child friendly & we suggest that at all meals you should have some items for the children as well because the normal food served is very spicy for the children.

Any References for Haj & Umrah

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Al Khalid

"May Allah’s blessing light your way, strengthen your faith and bring joy to your heart as you praise and serve Him today, tomorrow and always."